eBags Customer Service:
Toll free phone number: 1-800-820-6126. Note, orders placed on the phone cannot use any coupons listed on this page, only eBags.com orders online!

Returns: eBags will pay all UPS return shipping costs as well as provide you with a pre-paid UPS label to return the items. The return period is a full 60 days from the date of receipt of your bags. Please see the following details: Return Policy & Procedures.

110% Price Matching :
eBags will give you 110% of the difference between the lower price and our price up to 10 days after your purchase. PLUS, you will a $10 Award Certificate towards your next purchase (not valid on existing purchases). In order to do a price match simply place your order online first (use any coupon you like from above) and then go back to eBags.com and submit for the match within the 10 days.

eBags Tips and Coupon Usage:

Coupon Brand Exclusions: Certain brands require eBags to exclude them from any discounting whatsoever. However, this exclusion does not apply to free shipping offers since this is not a discount on the product itself. So we recommend utilizing one of our free shipping offers (above) to take advantage of both competitive pricing and free shipping, while retaining the free returns policy and the 110% price matching policy as well.

Coupon Minimum Order Sizes: Minimum purchase requirements of each eBags online coupon excludes sales tax and shipping charges. So, for example, if you are using a coupon for $10 off purchases of $100 or more you will need to have an order totalling at least $100 before shipping and taxes (if applicable to your order) are factored in.

Coupons are For Online Usage: Unless otherwise indicated, eBags coupons and deals listed on this page (and in general) can only be used online and may also require usage of the links listed here to ensure qualification.